1. Information We Collect

When you place an order, contact us, or engage with our content, we may collect:

• Personal details: Name, email address, phone number, billing/shipping address.
• Payment information: Processed securely through trusted third-party providers (we do not store card details).
• Order details: Products purchased, order history, preferences.
• Website usage data: Cookies, IP address, browser type, and device information to improve your shopping experience.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.
• Communicate order updates, promotions, or important notices.
• Provide customer support via WhatsApp, Instagram, or email.
• Improve our website, services, and product offerings.
• Prevent fraudulent transactions and ensure secure shopping.

3. Sharing of Information

We respect your privacy and will never sell or rent your personal information. We may share data only with:

• Trusted service providers (e.g., courier partners, payment gateways) to fulfill your order.
• Legal authorities, if required by law.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Sensitive payment details are processed through secure, encrypted systems.

5. Cookies & Tracking

Our website may use cookies to personalize your browsing experience and analyze site performance. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Update or correct your details.
• Opt out of marketing communications at any time.
• Request deletion of your data (where legally permissible).

7. Third-Party Links

Our site may contain links to third-party websites (e.g., payment providers, Instagram). We are not responsible for their privacy practices.

8. Changes to This Policy

Shirt Shack may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For questions or concerns about our Privacy Policy or how your information is used, contact us via:

• Instagram DM: @shirtshack.lk
• WhatsApp: +94 74 180 1104
• Email: info@shirtshack.lk

This policy is customer-friendly, legally safe, and professional — suitable for a Sri Lankan e-commerce brand.